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Impact

Why it matters

Digital skills expand access to connection, services and care.

Many older adults face a digital divide created by limited access, confidence or support. Virtual Connections co-designs clear, simple resources with older adults to reduce fear, build skills and improve access to family, services and care.

Everyday impact

What improves with digital literacy?

Greater comfort with technology can strengthen relationships, simplify access to essential services and help people navigate online spaces with more confidence.

  • Connection with family and friends

  • Access to benefits, transportation and community programs

  • Use of telehealth and patient portals

  • Confidence and independence

  • Online safety

Voices from Virtual Connections

Confidence grows through patient, personal support.

Through the Virtual Connections program from MSU I have developed an ongoing relationship with my coach and my phone.

Joann Program participant

You’re never too old to learn.

Marlowe Program participant

Designed with learners

Clear guidance makes technology feel more approachable.

Step-by-step materials create space to learn at a comfortable pace, revisit information and practice skills in ways that connect directly to everyday needs.

When resources are understandable and support is patient, technology can become a useful tool for independence rather than another source of uncertainty.

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Virtual Connections materials support practical learning that can be reviewed, practiced and shared.

Safer, easier health literacy

Preparation can make virtual care easier to navigate.

  • See what you can do in a patient portal

  • Spot scams and fraud before they happen

  • Learn how to prepare for your first telehealth virtual visit

Put learning into practice

Start building digital confidence today.

Explore the complete telehealth video series, presentation materials and the pathway to downloadable smartphone guides.