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What We Do

What we do

Coaching models that turn resources into confidence.

Individuals can use the free resources on this website to improve their own skills or work alongside someone else as they build theirs.

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Virtual Connections helps organizations prepare coaches and bring practical digital-literacy support into their communities.

Support for community partners

Start with a tested model and make it work locally.

We provide tested coaching models that help community partners reach participants and begin quickly, using our resources as a guide.

Virtual Connections can consult with organizations interested in starting a coaching program, assist in preparing coaches through a train-the-trainer approach and connect groups with others that have delivered digital-literacy coaching.

  • Program-startup consultation
  • Coach preparation and training
  • Train-the-trainer support
  • Connections with experienced groups

Field-tested models

A simple model built around human connection.

One-to-one coaching

All it takes is a coach, a learner and our guides and videos to improve a learner’s skill and comfort. This model was used in our work with home-delivered-meal recipients, but it can be used by anyone working alongside a learner.

Tri-county partnerships

Bringing digital-literacy coaching into community spaces.

In Michigan’s tri-county area, we can work with organizations to provide coaching for people interested in strengthening their digital literacy.

  • Senior centers
  • Senior residences
  • Assisted living facilities
  • Older adult service agencies
  • Libraries
  • Other community organizations

Build a coaching program

Let’s get your organization started.

Tell us about your organization and the people you hope to support. The Virtual Connections team will follow up about possible next steps.