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Resources

Virtual Connections resources

Practical tools for building digital confidence.

Welcome to the community of Virtual Connections users and supporters. Explore our telehealth videos and presentation materials below, or complete our short form to unlock the downloadable smartphone guides.

Featured learning

Watch the complete eight-part telehealth series.

Telehealth series · Part 01

What is telehealth?

This video presents basic definitions and explains why some prevailing myths about telehealth are wrong.

Download Part 1 PowerPoint

Telehealth series · Part 02

What does telehealth include?

This video describes the services and resources that are part of what is commonly called telehealth.

Download Part 2 PowerPoint

Telehealth series · Part 03

Patient Portals

Learn how widely patient portals are available and review common features through two detailed examples.

Download Part 3 PowerPoint

Telehealth series · Part 04

Financial fraud and scam prevention

Learn about common scams, health care fraud, a real victim’s experience and practical ways to protect yourself.

Download Part 4 PowerPoint

Telehealth series · Part 05

What to expect in a telehealth visit

Learn what patients can expect during a telehealth visit, including the health care provider’s informed-consent process.

Download Part 5 PowerPoint

Telehealth series · Part 06

Mental health services and resources

This video introduces mental health treatment, services and resources that may be available through telehealth.

Download Part 6 PowerPoint

Telehealth series · Part 07

Substance use services and resources

This video introduces substance use treatment, services and resources that may be available through telehealth.

Download Part 7 PowerPoint

Telehealth series · Part 08

Preparing for the telehealth visit

Review steps for getting ready for a telehealth visit, along with benefits and challenges connected to artificial intelligence.

Download Part 8 PowerPoint

Downloadable smartphone guides

Ready to continue learning?

Complete the short form to access the Virtual Connections smartphone guides. The guide files are not linked directly from this page.