As a supervisor, you can learn to use retention-focused communication skills to support staff in being the "expert" on their practice. This course will offer you a strengths-based approach that focuses on respecting the abilities of your staff and avoids dwelling on what they have done wrong. Learn about techniques that focus on asking about successes and giving positive feedback for accomplishments and find out how to help staff communicate their needs and assumptions. The benefit of looking beyond behavior to what underlies staff's responses will be discussed, and confrontational skills that help staff grow and develop will be explored. This course can be taken independently or as part of the Supervision in Child & Family Services Certificate.
Communication Skills in Supervision #301
Online, On-Demand Continuing Education Courses
Michigan State University School of Social Work seeks to be as accessible as possible. You can now receive social work continuing education credit at your leisure—when it's convenient for you! Save travel time and cost. In Michigan, Social Workers may earn up to one-half of the required continuing education contact hours in person using live, synchronous contact. The remaining continuing education contact hours may be completed in any other approved format. If you live outside of Michigan, check with your state's social work regulatory body.